Refund policy
At Sannu Fashion Store, we aim to deliver your order safely and on time.
📦 Order Processing Time
- Orders are processed within 1–2 business days
- You will receive a confirmation message/email once your order is placed
🚛 Shipping Time
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery time may vary depending on location and courier service.
💰 Shipping Charges
- Free Shipping on orders above ₹499
- Flat ₹70 shipping charge on orders below this value
- COD charges (if applicable) will be shown at checkout
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) on selected locations.
- COD orders may require confirmation via call or WhatsApp
- We reserve the right to cancel unverified COD orders
- Additional COD handling charges may apply
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp
- You can track your order anytime using the tracking link
⚠️ Delays
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier delays
- High order volume
We appreciate your patience in such cases.
❌ Incorrect Address / Failed Delivery
- Please ensure your shipping address & phone number are correct
- If delivery fails due to incorrect details:
- Re-shipping charges will apply
- Orders may be canceled if the customer is not reachable
📦 Damaged or Missing Items
If you receive:
- A damaged product OR
- A missing item
Contact us within 48 hours of delivery with:
- Order number
- Unboxing video/photo proof
🌍 Shipping Coverage
We currently ship across India.
📞 Contact Us
Sannu Fashion Store
Email: annu.shop07@gmail.com
Phone: 63721 94317